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BIH Pre-Orders

Does it look like one of our Black Iron Horse Bikes are out of stock? Sometimes this happens. Luckily, they take just one to months to deliver from Copenhagen. Or, its very possible that the bikes have already shipped and are enroute. Either way, you can check the status of Black Iron Horse bikes below. Got a question? Book a Sales Appointment! Or, contact us!

Black Iron Horse Cargo Bikes

Questions about a Black Iron Horse? We can help!

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FAQ’s

How does this work?

Great question! When you place a pre-order, we check with Black Iron Horse to confirm availability (which is the case 99% of the time) and then reach out to confirm your order. This is the perfect time to ask any questions about the bike you’re after – we’re cargo bike experts and happy to help! Once confirmed, we place the order and keep you updated throughout the process.

When will my pre-order arrive?

Bikes from Denmark generally take 1–2 months, though additional delays can occur due to customs inspections, ocean storms, port congestion, or ground shipping issues.

Can I option to ship a bike by air from Denmark?

Of course! Once the bike is produced, air shipment generally takes one week (barring customs). But, air shipping these days is a moving target in terms of cost, so please contact us for current rates.

What happens if the item is delayed?

We keep a close eye on all pre-orders and update you on its present status.

Do I have to pay in full upfront?

Nope, you are paying a $500 deposit. To view the prices on each bike check this link.

Is your Black Iron Horse Inventory Live?

Pretty close! We update the inventory from Denmark daily.

If I see the bike in stock in Denmark, is that guaranteed in stock?

In the extremely rare case that you place an order and the bike is out of stock by the time we request it from Black Iron Horse, you are entitled to a full refund.

Can I change my order after placing it?

Sure! Just be aware that if we don’t have the bike in stock, it might involve another pre-order.

Can I refund the bike after I place a pre-order?

We’re so confident a Black Iron Horse will change your life that we offer a 30-day refund policy on all pre-orders. When the bike arrives, you have 30 days to return it in brand-new condition for a full refund.

Are there any extra fees?

We ship to all major cities in Canada for free, but if you are somewhere remote we might have to charge you a bit extra. Contact us with your mailing address and we’re happy to give you a quote! info@pedaal.com

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